Terms & Conditions

 

Orders, Payment and Pricing

  • Ready Made orders are paid in full via the available online payment prior to goods being dispatched.
  • Bespoke orders require a 50% deposit prior to work commencing. The client will receive an invoice and estimated delivery date once the design spec has been signed off.
  • The remainder is due on completion prior to delivery. Clients will receive an invoice at time of completion for all outstanding moneys and delivery costs if applicable.
  • Belle & Vidére reserve the right to discontinue items without notice.
 

Cancellation

  • You cannot cancel any orders that have been made to your specification or are personalized and cannot be re-sold.
  • Belle & Vidére reserve the right to cancel orders if: There is insufficient stock to deliver goods you have ordered; We do not deliver to your area; or one or more of the goods you ordered was listed at an incorrect price due to a typographical error.
  • If Belle & Vidére do cancel your order you will be notified by email and a refund will be processed within 30 days of your order. Belle & Vidére are not obliged to offer any compensation for disappointment suffered.
 

Damages & Returns

  • All Bespoke items are non-returnable, unless damaged or different to the order confirmation supplied by Belle & Vidére.
  • In the event of receiving damaged or missing goods, and where liable, Belle & Vidére will endeavor to rectify the situation as promptly as possible.
  • All damages and shortages must be notified within 3 working days of receipt of goods.
  • Belle & Vidére. cannot and does not accept any liability for loss or damage to materials or products supplied by customers.
  • All damages and shortages must be notified within 3 working days of receipt of goods.
  • Belle & Vidére cannot and does not accept any liability for loss or damage to materials or products supplied by customers.
  • It is the customer’s responsibility to return any Ready Made goods safely and at their expense.
  • Goods returned damaged will be documented and the customer will be contacted informing them if they are still eligible for a refund.
 

Hand Dying

  • Due to the nature of this technique subtle differences may occur and slight variations in the Fade may be apparent to those shown on website.
 

Ownership of Rights

  • All rights, including copyright, in this website are owned by Belle & Vidére.
  • Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Belle & Vidére.